Effective Date: May 28th, 2025
At Relentless Quality Repair, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our business—whether by phone, email, or our website.
1. Information We Collect
We may collect:
• Personal Information: Name, phone number, email address, address (if provided).
• Service Details: Information about requested repairs or services.
• Technical Data: IP address, browser type, access times when using our site.
2. How We Use Your Information
We use your information to:
• Communicate with you about services, quotes, and appointments
• Respond to inquiries and provide customer support
• Send updates, service reminders, or promotions (only if opted in)
• Improve our services and website
We do not sell or rent your information to third parties.
3. Sharing Your Information
We may share your information:
• With trusted third-party service providers (e.g., scheduling, email/SMS systems)
• To comply with legal obligations or requests
All third-party providers are required to safeguard your information.
4. Data Security
We use commercially reasonable security measures to protect your personal data from loss, misuse, or unauthorized access.
5. Opt-Out Options (SMS & Email)
You can opt out of receiving promotional communications from us at any time:
Email: Click the “unsubscribe” link in any marketing email, or email us directly at [email protected] with your opt-out request.
SMS/Text: Reply STOP to any text message you receive from us. You can also contact us to remove your number manually.
Please note that opting out of promotional communications will not prevent us from sending messages related to active appointments, estimates, or service updates.
6. Your Rights
You have the right to:
• Access and update your information
• Request deletion of your personal data
• Revoke consent for promotional communication
Contact us at [email protected] or call (520) 372-2580 to make changes to your communication preferences.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
8. Children’s Privacy
We do not knowingly collect or store data from anyone under 13 years old.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.
10. Contact Us
Have questions or concerns?
Relentless Quality Repair
+1 (520) 372-2580
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